PaddlePing
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PaddlePing Support

For account access, inaccurate court information, safety follow-up, data requests, or help unblocking a player, contact us using the email associated with your PaddlePing account.

Open a support request

Tell us what happened.

We’ll create a PaddlePing support number and prepare an email with all the details. Your email app will open so you can review and send it.

Do not include passwords or sign-in codes. The form does not store your message; it prepares an email for you to send.

Safety

Use the in-app flag menu to report a player or message so the report includes the correct account context. If anyone is in immediate danger, contact local emergency services.

Account deletion

Open Profile in the app, scroll to the bottom, and choose Delete account. If you cannot sign in, email support from your account email address.

Response target

We aim to acknowledge safety reports within 24 hours and other requests within three business days during the testing period.

Before emailing: Never send your password, authentication code, or other sign-in credentials. PaddlePing support will not ask for them.